Responsible Gambling

Our Commitment to Responsible Gambling

Fortune Play is committed to providing a safe and enjoyable entertainment experience for all our players. We believe that gambling should always remain a fun and voluntary activity, never a source of financial or personal harm. This page outlines the tools, resources, and information available to help you stay in control of your play. As of 2026, we continue to review and improve these measures in line with best practice across the online gambling industry.

Recognising the Warning Signs of Problem Gambling

Problem gambling can affect anyone, regardless of age, background, or experience level. Common warning signs include spending more time or money than intended, chasing losses, neglecting personal or work responsibilities, borrowing money to gamble, or feeling anxious, irritable, or preoccupied with gambling. If you or someone close to you recognises these behaviours, it is important to seek help early and consider using the tools described below.

Deposit Limits

Fortune Play allows players to set daily, weekly, or monthly deposit limits on their account to help manage spending. Once a limit is set, it cannot be increased immediately; any request to raise a limit will only take effect after a short cooling-off period. Lowering a limit, however, can be actioned immediately. These controls are designed to help you budget your gambling activity in advance, before funds are committed.

Time-Out Periods

If you feel you need a short break from gambling, our time-out feature allows you to temporarily suspend your account for a set period, typically ranging from 24 hours up to several weeks. During a time-out, you will be unable to log in, deposit, or place bets on your Fortune Play account. This option is intended for players who wish to step back without permanently closing their account.

Self-Exclusion

For players who need a longer-term or permanent break from gambling, Fortune Play offers a self-exclusion facility. Once activated, self-exclusion prevents you from accessing your account, receiving marketing communications, or opening new accounts with us for the duration selected. Self-exclusion periods are generally binding and cannot be reversed early, ensuring the measure provides genuine, meaningful protection.

Additional Account Controls

Beyond deposit limits and time-outs, Fortune Play offers further options such as loss limits, wager limits, and reality checks that display session time and spending reminders during play. These tools can be adjusted from your account settings and are available to all registered players. We encourage you to review these options regularly and adjust them as your circumstances change.

Gambling and Underage Access

Fortune Play strictly prohibits access to anyone under the legal gambling age in their jurisdiction. We use verification checks to confirm the age and identity of our players and encourage parents or guardians to use independent filtering software to prevent underage access to gambling websites. Protecting minors from exposure to gambling content is a core part of our responsible gambling approach.

Seeking Independent Support

If gambling has become a concern for you or someone you know, a range of independent support organisations offer confidential advice, counselling, and helplines. These local and national services are not affiliated with Fortune Play and can provide impartial guidance tailored to your circumstances. We encourage all players to consult these resources whenever gambling starts to feel less like entertainment and more like a source of stress.

Reviewing and Updating This Policy

Fortune Play regularly reviews its responsible gambling practices to reflect emerging research, player feedback, and evolving industry standards. This page was last updated in 2026 and may be revised periodically to ensure the information remains accurate and useful. We recommend checking back from time to time to stay informed of any changes to our tools and resources.